Technical Writer

San Francisco Engineering Full-time

Blend helps lenders maximize their digital agility. Our digital lending platform is used by Wells Fargo, U.S. Bank, and other leading financial institutions to increase customer acquisition, improve productivity, and accelerate the delivery of any banking product across every channel. We process more than $3.5 billion in mortgages and consumer loans daily, helping millions of consumers get into homes and gain access to the capital they need to lead better lives.

Blend is in a very interesting phase right now. We’re no longer a startup that’s just building a product as quickly as possible. Now, it's a balance between moving fast, but also having a more long term view of how we build our software.  Blend has many internal systems to make it easy for our software engineers to build new experiences for our customers.  The engineering team is looking for its first Technical Writer to enable the next phase of Blend’s growth by creating technical documentation for the internal services, tools, and libraries that Blend software engineers build upon to deliver its digital lending platform to financial institutions.

How You'll Contribute:

  • Be the first Technical Writer and define the documentation development lifecycle for Blend engineering
  • Work with engineers, product management, and other subject matter experts to document the core capabilities Blend uses to build its products
  • Write and update developer documentation and sample code for microservice APIs and libraries
  • Improve Blend’s ability to deliver to our customers by creating and maintaining documentation for Blend’s engineering team

Who You Are:

  • Experience creating technical documentation from scratch
  • Experience working with subject matter experts to document microservices and libraries
  • Experience gathering and synthesizing information for documentation
  • Experience reading and writing sample code
  • Ability to balance competing priorities in a fast-paced agile environment
  • Experience with Git and Linux

Bonus Points:

  • Familiarity with a “docs as code” approach to documentation
  • Familiarity with Node.js or Golang
  • Familiarity with CI/CD pipelines

Benefits and Perks:

  • Meaningful equity and a 401(k) plan
  • Comprehensive health benefits
  • Wellness benefits covering a variety of wellness activities, gym memberships, fitness classes and more
  • Daily meal stipend for non-regularly remote employees during COVID-19 (and lunch, dinner, snacks, and Pizza Fridays provided in offices outside of COVID-19)
  • Diversity and inclusion training 
  • Weekly mindfulness meditation class
  • Weekly remote company all-hands 
  • 4 months of paid parental or personal leave
  • Flexible work schedule, with open vacation policy and companywide mental health days during COVID-19
  • Work from home office set up stipend and internet stipend during COVID-19

Blend is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status disability status, or any other characteristic protected by law. We will consider for employment all qualified applicants with arrest and conviction records in a manner consistent with applicable law, including the San Francisco Fair Chance Ordinance.

Related Openings

Not what you were looking for? Check out our careers page, or get in touch.