How Landmark CU Drives Digital Conversions with Glia & Blend | Blend
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From Friction to Funding: How Landmark CU Drives Digital Conversions with Glia + Blend

Embed real-time human and AI support within the digital journey to stop application abandonment and accelerate deposit and loan growth.

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Key takeaways:

  • Bridge the friction gap: Stop drop-off with proactive chat, video, and voice support embedded directly within the application journey
  • Convert hesitant applicants: Guide borrowers through complex ID and document steps with real-time, hands-on collaboration tools
  • Scale with secure AI: Automate routine tasks so agents can focus on delivering high-touch, personalized service for complex needs
Lili Sander
Product Manager at Blend
Ryan Baillargeon
Senior Product Marketing Manager at Glia
Ryan Jandris
SVP of Digital Strategy at Landmark Credit Union