Inside the Forum experience
Hear inspiring keynotes from Head of Blend, Nima Ghamsari, and other experts in banking, economics, and customer experience. Engage in dynamic breakout sessions, collaborate in industry roundtables, and connect with peers. Plus, enjoy golf, pickleball, and kayaking during your downtime!

Sunday September 07
Monday September 08
Tuesday September 09
WednesdaySeptember 10
Activities
Keynote: From Digital to Connected Banking
Nima Ghamsari, Head of Blend
Industry Speaker | Rapidly Changing Outlook of Banks
Tom Brown, CEO, Second Curve Capital
Afternoon Break
Breakouts
Readout & Closing
Executive Cocktail Hour & Dinner
Networking Activities
Registration
Opening Reception
Floating Hole Putting
Breakfast
Sponsored by Finicity, a Mastercard company
Keynote | AI and the Next Chapter of Origination
– Nima Ghamsari, Head of Blend
– Srinivasan Venkatramani, Head of Product, Technology and Client Operations
– Rebecca Blabolil, Chief Compliance Officer, CrossCountry Mortgage
Industry Speaker | The Effortless Experience: Conquering the New Battleground for Customer Loyalty
Matt Dixon, Best-Selling Author of The Effortless Experience
Morning Break
Mortgage Breakout
Beyond the Loan: Turning Retention into a Strategic Growth Lever
– Garth Graham
– Colin Friday, PHH Mortgage
– Fred Quick, Navy Federal Credit Union
– Dan Bos, Covered
Consumer Banking Breakout
The Next Frontier: Designing Application-less, Hyper-Personalized Banking Experiences
– John Whipple
– Emily Hrin, Navy Federal
– Chris Saak, US Bank
Mortgage Breakout
Growth Playbook: Home Equity as a Relationship Product
– Lili Sander
– Chad Powers, Fifth Third
Consumer Banking Breakout
Beyond the Application: Smarter Cross-Sell Through Digital Engagement
– Reva Rao
– Sri Aravamudan, BCU
– Michelle Case, Langley Federal Credit Union
– Howie Meller, People First FCU
Lunch
Sponsored by Trustage
Roundtable Discussions
– AI Think Tank
– Growth Engine 2.0: Rethinking the Top of Funnel
– Leveraging verified origination experiences to drive better outcomes (in partnership with TrueWork)
– Deepening Customer Engagement
Snack Break
Sponsored by OneSpan
Innovation Showcase
Free time / Meetings
Cocktail Hour & Seated Dinner
At TPC Sawgrass Clubhouse
Sunrise Yoga
Breakfast
Closing Keynote
Nima Ghamsari, Head of Blend
Roundtable Discussions
– AI ‘Think-Tank’: What’s Working and What’s Next
– Growth Engine 2.0: Rethinking the Top of Funnel
– Deepening Customer Engagement
– Modernizing Digital Closings
Morning Break
Industry Speaker
Nomi Prins, PhD, Political-Financial Expert, Journalist & Author
Grab-and-go Lunch
Sponsored by Doma
Activities / Free time
Closing Reception
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