Sales Support Specialist (Westlake Village, CA)

Los Angeles Blend Insurance Full-time

Blend helps lenders maximize their digital agility. Our digital lending platform is used by Wells Fargo, U.S. Bank, and other leading financial institutions to increase customer acquisition, improve productivity, and accelerate the delivery of any banking product across every channel. We process more than $3 billion in mortgages and consumer loans daily, helping millions of consumers get into homes and gain access to the capital they need to lead better lives.

As an Insurance Sales Associate for Blend Insurance Agency you will focus on assisting with the sales and onboarding process of new insurance clients. You’ll work collaboratively and cross-functionally with Insurance Client Advisors and QC Team members to provide the necessary support and to assure successful client and policy issuance and fulfillment. You will also communicate externally with our Lender Partners and their team members to assure all their needs are met for the insurance requirement in their loan closings. Our physical office is located in Westlake Village, CA.

How You'll Contribute:

  • Validate replacement cost estimate for Online Accepted Policies
  • Reach out to Lending Partners to inform Blend is providing HOI, follow up to make sure EOI is delivered for closing
  • Identify Blend Advisor for in bound EOI requestsResponsible for assuring Call Me Now SLA’s are met
  • Aggregate and upload policy documents for bound policies to Salesforce
  • Complete the policy submission to QC process in Salesforce

Who You Are:

  • Strong writing and verbal communication skills
  • Ability to multitask and manage multiple responsibilitiesKnowledge of mortgage origination or insurance placement process a plus
  • Prior office experience preferred
  • Strong data entry and computer aptitude using Chromebook, GSuite
  • Positive attitude and team first mentality

Benefits and Perks:

  • Meaningful equity and a 401(k) plan
  • Comprehensive health benefits
  • Wellness benefits covering a variety of wellness activities, gym memberships, fitness classes and more
  • Daily meal stipend for non-regularly remote employees during COVID-19 (and lunch, dinner, snacks, and Pizza Fridays provided in offices outside of COVID-19)
  • Weekly mindfulness meditation class
  • Weekly remote company all-hands 
  • 4 months of paid parental or personal leave
  • Flexible work schedule, with open vacation policy and companywide mental health days during COVID-19
  • Work from home office set up stipend and internet stipend during COVID-19

Blend is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status disability status, or any other characteristic protected by law. We will consider for employment all qualified applicants with arrest and conviction records in a manner consistent with applicable law, including the San Francisco Fair Chance Ordinance.

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