Manager, Product Analytics

United States Product

Blend helps lenders maximize their digital agility. Our digital lending platform is used by Wells Fargo, U.S. Bank, and other leading financial institutions to increase customer acquisition, improve productivity, and accelerate the delivery of any banking product across every channel. We process more than $3.5 billion in mortgages and consumer loans daily, helping millions of consumers get into homes and gain access to the capital they need to lead better lives.

Blend is hiring for a leadership position to head up our growing Product Analytics function. The Product Analytics team is responsible for delivering data and insights that drive decision making, execution and investments for our product initiatives. You will work cross-functionally with product, design, engineering, and our customer-facing teams enabling them with data and narratives about the customer journey. You’ll also work closely with other data teams, such as data engineering and business operations, to ensure we are creating a strong data culture at Blend that enables our cross-functional partners to be more data-informed.

We are looking for someone who is a true problem-solver at heart; You are intensely focused on identifying problems and finding the right solution and are willing to take risks and experience failure along the way. You thrive in a fast-paced and results-oriented environment. You are design-oriented, think in terms of key performance indicators, and enjoy learning about and applying new technologies to help solve customer problems in a user-centric way.

How you'll contribute:  

  • Articulate and bring others along with a vision for product analytics that aligns with our broader business strategy and delivers value to our current and future consumers and lenders
  • Collaborate closely with other product functions to ship and iterate product for maximum impact and quick learning
  • Build for scale and self-serve, driving and enabling others at Blend to leverage data and analytics services
  • Build cross-functional relationships and handle complex projects across internal and external teams, including strong partnerships with customers

Who you are: 

  • 3+ years of team management experience
  • 7+ years of experience working with analytics, including experience as both an individual contributor analyst and as a manager of analysts
  • Background in Statistics, Data Science, Data Engineering, or Analytics
  • Passion and vision for infusing data and analytics into decision making and help create a data-driven culture 
  • Combination of strong analytical and communication skills, with the ability to gather data, both qualitative and quantitative, emerge with insights, and communicate clear narratives that support well-reasoned decisions
  • Thorough understanding of data tooling, architecture and infrastructure, and ability to work closely with Data Engineering and other departments to shape Blend’s requirements and capabilities in this area
  • A desire to move fast and act with confident humility

Benefits and Perks: 

  • Meaningful equity and a 401(k) plan
  • Comprehensive health benefits
  • Wellness benefits covering a variety of wellness activities, gym memberships, fitness classes and more
  • Daily meal stipend during COVID-19 (lunch, dinner, snacks, and Pizza Fridays when working from the office)
  • Diversity and inclusion training 
  • Four months of paid parental or personal leave
  • Generous vacation policy, company-wide mental health days during COVID-19
  • Work from home office set up stipend and internet stipend during COVID-19

Bonus Points: 

  • Experience across different analytics areas, with primary emphasis on product analytics 
  • Experience working with a mix of enterprise and consumer software products
  • Experience with financial services, lending, or realty software tools, particularly with a combination of enterprise and consumer touch points
Blend is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status disability status, or any other characteristic protected by law. We will consider for employment all qualified applicants with arrest and conviction records in a manner consistent with applicable laws.
 
If you have a disability and you wish to discuss potential accommodations related to applying for employment, please contact Blend at (650) 550-4810 or hraccessibility@blend.com.