Product Analyst

United States Product

Blend helps lenders maximize their digital agility. Our digital lending platform is used by Wells Fargo, U.S. Bank, and other leading financial institutions to increase customer acquisition, improve productivity, and accelerate the delivery of any banking product across every channel. We process more than $3.5 billion in mortgages and consumer loans daily, helping millions of consumers get into homes and gain access to the capital they need to lead better lives.

Blend is hiring a Product Analyst in San Francisco to help drive our Product Analytics efforts. You will partner closely with leaders across the organization, working together to understand the how and why of people, team and company challenges, workflows and culture. The team is responsible for delivering data and insights that drive decision making, execution and investments for our product initiatives. 
 
You will work cross-functionally with product, design, engineering, and our customer-facing teams enabling them with data and narratives about the customer journey. You’ll also work closely with other data teams, such as data engineering and business operations, to ensure we are creating a strong data culture at Blend that enables our cross-functional partners to be more data-informed.

How you'll contribute: 

  • Partner closely with Product, Design, Engineering, Customer Success, and Business Operations to drive impact through the product lifecycle. 
  • Develop objectives and metrics, ensure priorities are data-driven, and balance short-term and long-term goals
  • Develop deep analytical insights to inform and influence product roadmaps and business decisions and help improve the consumer experience
  • Work closely with Data Engineering to author and develop core data sets that empower analyses
  • Deeply understand the business and proactively spot risks and opportunities

Who you are: 

  • 4+ years in the Analytics space, with advanced-level SQL skills
  • Extensive relative experience in a high-performing Analytics team
  • A proven track record of using analysis to drive key decisions and influence change
  • Strong storyteller and ability to communicate effectively with managers and executives
  • Demonstrated ability to define metrics for product areas, understand the right questions to ask and push back on stakeholders in the face of ambiguous, complex problems, and work with diverse teams with different goals

Bonus points: 

  • Understanding of fundamental probability and statistical concepts, such as hypothesis testing and regression
  • Interest or experience in machine learning techniques (such as clustering, decision tree, and segmentation) is helpful, but not required
  • Familiarity with a scientific computing language, such as Python

Benefits and Perks: 

  • Meaningful equity and a 401(k) plan
  • Comprehensive health benefits
  • Wellness benefits covering a variety of wellness activities, gym memberships, fitness classes and more
  • Daily meal stipend during COVID-19 (lunch, dinner, snacks, and Pizza Fridays when working from the office)
  • Diversity and inclusion training 
  • Four months of paid parental or personal leave
  • Generous vacation policy, company-wide mental health days during COVID-19
  • Work from home office set up stipend and internet stipend during COVID-19
Blend is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status disability status, or any other characteristic protected by law. We will consider for employment all qualified applicants with arrest and conviction records in a manner consistent with applicable laws.
 
If you have a disability and you wish to discuss potential accommodations related to applying for employment, please contact Blend at (650) 550-4810 or hraccessibility@blend.com.