December 11, 2023 in Challenges and solutions
M&T Bank embraces digital transformation with Blend
M&T Bank’s Timothy Frederick shares his experience with Blend’s Mortgage Suite.
Results You’ll See
-
Accelerate pre-approval time: Loan officers now shave approximately 50% of the time required to get a pre-approval out the door by using the LO Toolkit.
-
Improve customer experience: Complaints dropped and completion rates significantly improved after the bank adopted Blend Disclosures.
-
Serve the modern customer: The shift to digital allows M&T to more easily serve customers who are primarily applying for mortgages on mobile and outside of traditional business hours.