Navigating the Future of Account Opening & Loan Origination
Discover how banks are rethinking account opening and loan origination in response to evolving customer expectations and digital demands. In this on-demand webinar, executives from Smart Financial and Blend share insights from the Future Branches Customer Experience Survey—revealing where friction exists and how modern platforms and AI are transforming the process.

What You’ll Learn:
- How AI is streamlining onboarding and reducing operational bottlenecks
- Where banks are seeing the most customer friction—and how to fix it
- Strategies for building an omnichannel experience that drives growth

Angela Aguirre
Member Experience - Digital
Smart Financial

Sara Maaske
Product Marketing
Blend

Chris Rand
Head of Research
Future Branches Insights