Technical Product Manager

United States Customer Success

Blend helps lenders maximize their digital agility. Our digital lending platform is used by Wells Fargo, U.S. Bank, and other leading financial institutions to increase customer acquisition, improve productivity, and accelerate the delivery of any banking product across every channel. Through our software, we enable our customers to process an average of more than $5 billion in loans per day, helping consumers get into homes and gain access to the capital they need to lead better lives.

 

The Blend Integrations team is responsible for providing the technology that connects the Blend platform to various external systems inclusive of partner platforms and customer specific integrations alike.  The team consists of Blend Integration Engineers, Technical Product Managers, Solutions Architects and industry partners all supporting our integration development.

 

The Technical Product Manager (TPM) is responsible for creating a vision for, and executing the ongoing development and enhancement of integration pattern between Blend and Loan Origination Systems, Document Generation Systems, Title Ordering Systems, etc..  The overarching intent in owning this pattern is to drive scalability, stickiness and efficiency in delivery amongst our customer base.  The individual in this role will work cross-functionally with Blend Product, Engineering and Client Operations as well as external software and service providers to develop a feature roadmap for the integration and execute development against that roadmap to drive customer value at scale.

How you'll contribute: 

  • Partner closely with Business Development, Product and Customer Success to drive impact through the integration development lifecycle. Develop objectives and metrics, ensure priorities are data-driven, and balance short-term and long-term goals
  • Develop, and execute against, roadmap for integration patterns between Blend and major ecosystem partners
  • Serve as an internal Subject Matter Expert on the integrations in your portfolio
  • Develop proofs of concept for new integration features
  • Oversee integration development projects developed either by 1) in-house Integrations Engineering team or 2) Third Party development partners
  • Support the development of a sales strategy for each integration

Who you are: 

  • 3+ years experience developing and evolving a product functionality roadmap
  • 3+ years of experience managing technology implementation projects 
  • Experience integrating using Restful APIs and SDKs
  • Domain expertise in data integration patterns, protocols, and best practices
  • Excellent problem-solving and decision making skills along with strong written, verbal and presentation skills
  • Skilled at multitasking, can juggle competing priorities while making sound business decisions based on goals and objectives
  • Ability to work independently and interfacing with other lines of business, developers and QA
  • Ability to break down projects into phases, technical tasks and sub-tasks to delegate to appropriate development personnel
  • Attention to detail; clear, logical thinking
  • Comfortable working in a fast paced, team environment

Bonus Points : 

  • Experience with Loan Origination Systems (e.g. Encompass, Empower), Title Ordering Systems, Document Generation Systems
  • Experience in the Home Lending industry

Benefits and Perks: 

  • Meaningful equity and a 401(k) plan
  • Comprehensive health benefits
  • Wellness benefits covering a variety of wellness activities, gym memberships, fitness classes and more
  • Daily meal stipend during COVID-19 (lunch, dinner, snacks, and Pizza Fridays when working from the office)
  • 16 weeks of paid parental leave
  • Generous vacation policy, company-wide mental health days during COVID-19
  • Work from home office set up stipend and internet stipend during COVID-19
 
Blend is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We will consider for employment all qualified applicants with arrest and conviction records in a manner consistent with applicable laws.
 
If you have a disability and you wish to discuss potential accommodations related to applying for employment, please contact Blend at (650) 550-4810 or hraccessibility@blend.com.

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