Four years ago, Elements Financial set out to deliver the digital experiences they knew consumers would soon expect. After partnering with Blend to successfully elevate the mortgage and home equity member experiences, the leadership team confidently adopted Blend’s Consumer Banking Suite. Consistently excellent digital journeys now reinforce Elements Financial’s position as the “lender of first resort” for its members’ financial milestones.
With streamlined user experiences across their portfolio, Elements Financial members have shared positive feedback. They are now able to complete applications more quickly and convert at higher rates thanks to a digital self-serve interface bolstered by features like data prefill and asset connectivity.
With Blend’s streamlined experiences, members can complete applications for vehicle loans, personal loans, and credit cards in less than five minutes.
Not only are members able to complete applications more quickly, the Elements team is seeing higher conversion rates. Elements has realized an 11% increase in approved applications for deposit accounts, vehicle loans, personal loans, and credit cards.
Blend’s digital deposit account opening process has helped increase members’ submission rates by 104%. Plus, automated processes allow employees to quickly approve qualified applicants.
Blend’s cloud banking platform can support mortgage lending, consumer lending, and deposit accounts, allowing you to nail the one-stop-shop experience. Consumers enjoy friction-free applications, and automated workflows grant teams more time to focus on what truly matters — deepening customer relationships.
Mortgage Lending Specialist
925-640-9716
cmuenter@blend.com