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One platform for a lifetime of financial services

Four years ago, Elements Financial set out to deliver the digital experiences they knew consumers would soon expect. After partnering with Blend to successfully elevate the mortgage and home equity member experiences, the leadership team confidently adopted Blend’s Consumer Banking Suite. Consistently excellent digital journeys now reinforce Elements Financial’s position as the “lender of first resort” for its members’ financial milestones.

Customer Quote

"Not only are we providing a consistent member experience, thanks to Blend, but our members are also completing their applications more quickly and converting at higher rates."

Ron Senci, Executive Vice President, Sales and Lending
Elements Financial
RESULTS WITH BLEND

With a cohesive digital solution, Elements Financial spurred growth across product lines.

With Blend’s intuitive interface and easy document collection, members are finishing applications faster. By replacing tedious tasks with automation and offering digital self-serve journeys, Elements Financial is growing volume across product lines. Now, members can apply for select loan products in less than five minutes, and employees are operating more efficiently with automated approvals for qualified applicants.

01

Cut days off mortgage loan cycles

The average member’s mortgage application-to-fund time decreased by five calendar days. Features like automation of LOEs and asset connectivity can contribute to shorter loan cycles.

02

Enable members to apply in minutes

With Blend’s streamlined experiences, members can complete applications for vehicle loans, personal loans, and credit cards in less than five minutes.

03

Consistent CX helps boost application volume

With streamlined experiences across Elements Financial’s portfolio, not only are members able to complete applications more quickly, the Elements team is seeing higher conversion rates. Elements has realized an 11% increase in approved applications for deposit accounts, vehicle loans, personal loans, and credit cards.

04

Digital capabilities significantly increase account openings

Blend’s digital deposit account opening process has helped increase members’ submission rates by 104%. Plus, automated processes allow employees to quickly approve qualified applicants.

CONCLUSION

Stay top of mind for every consumer financial milestone

Blend’s cloud banking platform can support mortgage lending, consumer lending, and deposit accounts, allowing you to nail the one-stop-shop experience. Consumers enjoy friction-free applications, and automated workflows grant teams more time to focus on what truly matters — deepening customer relationships.

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