Executive Insights: eClose Myths vs. Reality | Blend
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September 27, 2024 in Thought leadership

1 minute

Executive Insights: eClose Myths vs. Reality

Real-world lessons from Mr. Cooper, BMO, and US Bank on adopting digital closings.

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Forum panel featuring Tom Parrish, Head of Consumer Lending Product at BMO Bank Chris Saak, VP Product Manager at U.S. Bank Jeff Puckett, SVP of Originations at Mr.Cooper Gaurav Nagla, Product Leader at Blend

Key Takeaways

  • Get insights on the current state of fully digital closing solutions, from Default Hybrid to RON implementations.

  • Explore the challenges and misconceptions that are slowing wider adoption of digital closings.

  • Hear from senior executives who have successfully implemented digital closings, sharing their experiences and lessons learned.

  • Discover the tangible ROI achieved through scaling digital closing solutions across leading institutions.

In today’s competitive U.S. mortgage landscape, delivering a seamless, fully digital closing experience has shifted from a differentiator to a necessity. Mortgage closing is a critical step that can make or break a borrower’s overall experience, and digital solutions offer a strategic way to enhance efficiency, reduce costs, and boost customer satisfaction. As consumers grow accustomed to digital-first interactions, adopting a digital mortgage closing solution is key to staying competitive.

Panelists:

  • Tom Parrish, Head of Consumer Lending Product at BMO Bank
  • Chris Saak, VP Product Manager at U.S. Bank
  • Jeff Puckett, SVP of Originations at Mr.Cooper
  • Gaurav Nagla, Product Leader at Blend

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